How to use the DP720

Connecting to Base Station

How to Connect a Handset to Base Station

  • Press subscribe on the handset
  • Select base number
  • Hold down button on back of base station
  • Wait until handset finds base station
  • Press subscribe again on handset
  • Phone will say "easy pairing mode"
  • The hanset is now connected
  • πŸš€

Make a Call

Here's How to Make a Call on a Grandstream DP720

  • Pick up the handset
  • Dial the number
  • Press the green "send" key
  • Enjoy your call! πŸš€

Make a Blind Transfer

How to make a blind transfer on a Grandstream DP720

  • With a caller on the line press "options"
  • Scroll down to "blind transfer"
  • Enter the extension number you want to transfer the call to
  • Press transfer key in upper left
  • The call is transferred! πŸš€

Make an Attended Transfer

Here's how to make an attended transfer on a Grandstream DP720

  • When on the line with the caller press "options"
  • Scroll down to attended transfer and press select
  • Enter the extension number and press the green "send" key
  • If the other extension is available to take the caller press options then select "transfer"
  • The caller will be transferred over! πŸš€

Use Do Not Disturb Mode

How to Activate Do Not Disturb on a Grandstream DP720

  • Press and hold the "mute" key at the bottom of the handset
  • It looks like a microphone with a line through it
  • After appox 1 second a red circle with a white line will appear on screen
  • Do Not Disturb is Active (Enjoy some quiet time and Nap or buy GME) πŸš€

Check Your Voicemail Box

Learn how to check your voicemail on a Grandstream DP720

  • Dial *97
  • Enter your password and press "#"
  • Press "1" to check messages
  • Press "7" to delete when done
  • πŸš€

Place a Caller on Park

Here is how you put a caller on park on a Grandstream DP720

  • With the caller on the line press the "options" key in the upper left corner
  • Select "blind transfer"
  • Enter *5901 as the extension number and press the "transfer" soft key
  • The caller is now on Park
  • To retrieve a call simply dial *5901 and press the green send key from the home screen
  • Accelerate your business with features like park! πŸš€πŸš€πŸš€