How to use the GXP2170


Table of Contents

Initial Setup on a Grandstream GXP2170

Here are the steps to set up a Grandstream GXP2170

  • Unbox the phone and other components
  • Insert the stand in the back and slide to lock
  • Connect to internet with network cable (if available). Route cable through stand to keep things tidy.
  • Connect power supply to round port
  • While phone is booting up connect shorter end of handset cable to handset and longer end to back of phone
  • Wait until phone shows green logo in upper right
  • Make a call! 🚀

Connect to a Bluetooth device

Here are the steps to connect a Bluetooth device to your GXP2170.

  • Press the center button and scroll to "system"
  • Scroll down to Bluetooth
  • Scroll all the way down to "Start Scan" and wait
  • Put your Bluetooth device in pairing mode
  • Now select "Start Scan" and wait until the phone pulls up nearby devices
  • Select Bluetooth Device from the list and pair
  • Return to main screen and make sure Bluetooth logo appears in upper right corner of phone
  • You can now make a call! 🚀

Change Your Ringtone

Here are the steps to change your ringtone.

  • Press the center key
  • Scroll down to preference
  • Scroll down to sounds
  • Use the left and right arrow keys to cycle through the ringtone options
  • When you find one you like press save
  • Your changes have been saved, press back until you reach the home screen
  • Your ringtone is now what you've selected 🚀

Create a Voicemail Greeting

Here are the steps to set a voice mail greeting on a GXP2170.

  • Press the voice mail key
  • Enter your voice mail password and press pound
  • Press 5 for advanced
  • Press 1 to set a greeting
  • Select one of the 9 greeting slots
  • Record your greeting at the beep
  • Press 1 to listen to the recording
  • Press 2 to save the recording
  • Hangup the call
  • Enjoy your new voice mail greeting! 🚀

Use Speed Dial

Here are the steps to use speed dial on a GXP2170.

  • Press the speed dial button next to the contacts name

Put a Call on Hold

Here are the steps to set a voice mail greeting on a GXP2170.

  • Start or receive a call
  • Press the hold key
  • Press the hold key again to resume the call

Start a Conference Call

Here are the steps to start a conference call on a GXP2170.

  • Start or receive a call
  • Press the "ConfCall" button
  • Dial in the number of the person you would like to add to the call
  • Press the "Dial" button
  • Once the second person answers the call press the "ConfCall" button again to merge the calls
  • Enjoy your group chat! 🚀

Perform a blind Call Transfer

Here are the steps to perform a blind transfer on a GXP2170.

  • Start or receive a call
  • Press the transfer key
  • Dial in the extension of the person you want to transfer the call to
  • Press the "BlindTrnf" button

Transfer a Call with a single press

Here are the steps to transfer a call with a single press on a GXP2170.

  • Start or receive a call
  • Press the speed dial key for the contact you want to transfer the call to

Perform an Attended Transfer

Here are the steps to perform an attended transfer on a GXP2170.

  • Start or receive a call
  • Press the transfer key
  • Dial the number you want to transfer the call to
  • Confirm the transfer with the person you dialed
  • Press the "Transfer" button to complete the transfer

Check your Voicemail

Here are the steps to check your voicemail on a GXP2170.

  • Press the voicemail key
  • Enter your password
  • Press pound
  • Press 1 to listen to messages
  • Press 7 to delete the message
  • Hangup the call and you're done! 🚀

Use Call Park

Here are the steps to use call park on a GXP2170.

  • Start or receive a call
  • Press the "Park" button
  • Watch the light next to the "Park" button turn red
  • Press the "Park" button again to retrive the call